Focused Listening Sessions

We often think we know what our clients, donors, or stakeholders want — but do we really?

Focused Listening Sessions offer a powerful way to uncover what truly matters.

  • Identifying a community’s dreams, concerns, action ideas, and most trusted partners

  • Conducting early-stage research for a new facility, service, product, event, or initiative

  • Exploring sensitive or complex topics with care

  • Generating fresh ideas and unexpected perspectives

  • Adding depth to surveys and other quantitative data

  • Evaluating organizations or programs through the lens of donor, client, and stakeholder experience

Project Matters is known for leading highly effective, professional listening sessions that equip clients with the insights they need to move forward with clarity and confidence.

Logansport Memorial Hospital:
Family Birth Center

Project Matters listened first so Logansport Memorial could deliver better.

When Logansport Memorial Hospital set out to renovate its obstetrics unit, they turned to Project Matters to help shape the vision through focused listening. By gathering insights directly from mothers, the hospital created a birth center rooted in what families truly value.

Highly effective listening sessions that equip clients to move forward with clarity and confidence.