Focused Listening Sessions

We often think we know what our clients, donors, or stakeholders want — but do we really?

Focused Listening Sessions offer a powerful way to uncover what truly matters.

  • Identifying a community’s dreams, concerns, action ideas, and most trusted partners

  • Conducting early-stage research for a new facility, service, product, event, or initiative

  • Exploring sensitive or complex topics with care

  • Generating fresh ideas and unexpected perspectives

  • Adding depth to surveys and other quantitative data

  • Evaluating organizations or programs through the lens of donor, client, and stakeholder experience

Project Matters is known for leading highly effective, professional listening sessions that equip clients with the insights they need to move forward with clarity and confidence.

Logansport Memorial Hospital:
Family Birth Center

Project Matters listened first so Logansport Memorial could deliver better.

When Logansport Memorial Hospital set out to renovate its obstetrics unit, they turned to Project Matters to help shape the vision through focused listening. By gathering insights directly from mothers, the hospital created a birth center rooted in what families truly value.

4C Health: Psychiatric Urgent Care

One project. Six counties. Countless lives impacted.

Through deep listening, collaborative research, and community-rooted insight, Project Matters helped 4C Health launch a model for psychiatric urgent care that’s changing the way Indiana responds to crisis.

Community Foundation Serving Howard, Carroll and Clinton Counties: Community Conversations

It started with Focused Listening and resulted in a regional resource that’s saving lives and restoring hope.

When the Community Foundation Serving Howard, Carroll, and Clinton Counties needed to understand what mattered most to their community, they turned to Project Matters. Through Focused Listening, we helped uncover key priorities and guide a path forward resulting in one of the region’s most impactful initiatives to date.

Community Foundation of Pulaski County: Community Conversations

Leadership. Broadband. Housing. Community growth sparked by focused listening.

To help Pulaski County grow with purpose, the Community Foundation partnered with Project Matters to lead a series of focused listening sessions. Together, they uncovered community priorities and sparked a wave of local momentum, resulting in new leadership initiatives, expanded broadband access, and the development of new housing.

Highly effective listening sessions that equip clients to move forward with clarity and confidence.